Returns & Exchange Policy

Not exactly what you pictured for your party? No Problem! We accept returns and exchanges for 30 days after delivery.

Just email us at shop@castilloparties.com

We will refund the full amount to your payment method or you are always welcome to choose some other items of the same price to love from the Castillo family!

For international customers, we are not able to issue return labels. The return cost has to be paid by the buyer.